So, just let the plumbers know we’re going to take care of this.'”Ī Water Works employee stopped by that same day she placed the call to drop off filters. “They said, 'Hey, we can get you in right away because this is an emergency. But about 15 minutes after I made the call, I got a call back from someone at Water Works,” Jorgensen said. “I was feeling pretty hopeless at that point, and I didn’t know what we were going to do. That’s when Susan Jorgensen did some research online and discovered Greater Cincinnati Water Works (GCWW) offered a cost-sharing program to handle that exact situation. The Jorgensens feared the cost to replace the pipe would be too expensive. That's when they discovered the pipes were made of lead. “It’s not something we were actively thinking about before it came up in an emergency way."Ī private contractor doing plumbing work at the home accidentally hit the property's water line. She said that it might have been listed in real estate documentation, but it wasn't something they were aware of. Susan Jorgensen said she had no idea their home had a lead service line.
The Jorgensen's home in College Hill (Provided)
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